Video Tutorials

The following video tutorials are meant to provide a high-level overview and in some cases step by step instructions for the following topics:

  1. Website & CMS Overview
  2. Onboarding New Tenants
  3. Email Lists & Templates

Website & CMS Overview

This video covers the following topics:

  1. Introduction (0:00)
  2. Background / Historical Context (0:30)
  3. Homepage overview (2:00)
  4. How to edit page content (3:59)
  5. Global navigation overview (7:30)
  6. Property Overview page / Adding images (8:44)
  7. Duplicating content sections (11:20)
  8. Custom page layouts (13:45)
  9. Other default website pages (15:32)
  10. Tenant Resources page overview (16:43)
  11. Leasing Table management (20:12)
  12. Editing Neighborhood Map (22:08)
  13. Getting Help – Sifter overview (25:10)
  14. Property Website Guide overview (29:44)

Onboarding New Tenants

This video covers the following topics:

  1. Introduction (0:00)
  2. Creating and activating primary user accounts (4:20)
  3. Logging in, updating contact information and accessing Tenant Resources (9:44)
  4. Inviting additional users and activating their accounts (15:07)
  5. Submitting and managing form responses (19:08)
  6. Property website guide resource (21:56)
  7. Sending tenant onboarding welcome emails (24:23)

Email Lists & Templates

This video covers the following topics:

  1. Introduction (0:00)
  2. Email list management (2:18)
  3. Creating a new email (5:52)
  4. Adding recipients (8:00)
  5. Editing email body content (10:13)
  6. Inserting images into emails (11:55)
  7. Sending a “test” email (14:32)
  8. Duplicating previously sent emails (17:37)
  9. Saving a draft email (19:25)
  10. Content templates overview (19:55)
  11. Managing unsubscribed email addresses (25:00)
  12. Forwarding emails (26:34)
  13. Question: How are announcements different from emails? (30:37)
  14. Newsletters overview (32:18)
  15. Uploading images to newsletters (32:55)
  16. Adding sections to newsletters (33:59)
  17. Question: Can we create new email layouts? (38:58)
  18. Property Website Guide overview (42:40)
  19. How to manage email lists using a spreadsheet (45:10)